Institutional Intelligence

AI Agents for Education.
Admissions and Support at Scale.

Automate enrollment, student support, and donor relations. Give your faculty the freedom to teach and your students the support to graduate.

Enrollment
App Verified (GPA 3.8)
Retention
At-Risk Student Flagged
Funding
Grant Proposal Drafted

The Higher Ed Crisis.

Institutions are facing a "perfect storm" of declining enrollment, rising operational costs, and student disengagement.

Admin Bloat

Enrollment, registrar, and support processes create growing administrative workloads across institutions.

The Enrollment Cliff

Demographic shifts mean fewer applicants. Speed-to-lead is now critical for securing the best students.

Retention Gaps

Disconnected signals make it difficult for student-support teams to identify and follow up with learners who need help.

Your 24/7 Campus Team.

Deploy agents that handle admissions, student support, and alumni relations.

Admissions AI

Enrollment Management

09:00:00New App: Student #8821 (CS Major)
09:00:05Scanning Transcript... GPA 3.8
09:00:10Check Prerequisites: Calculus (A)
09:00:15Action: Marked 'Qualified'.
09:00:20Email Sent: 'Application Received'
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Example workflow • configured to your systems

Retention Guardian

Student Success

10:00:00Scanning Canvas/Blackboard...
10:00:05Alert: Student #402 (Bio 101) missed 3 classes.
10:00:10Grade Trend: B+ -> D
10:00:15Action: Sending 'Wellness Check' email.
10:00:20Advisor Notified.
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Example workflow • configured to your systems

Aid Assistant

Financial Aid

14:15:00Chat: 'When is FAFSA due?'
14:15:05Context: State = California
14:15:10Reply: 'For CA, the deadline is March 2nd.'
14:15:15Link shared: fafsa.ed.gov
14:15:20Student: 'Thanks!'
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Example workflow • configured to your systems

Alumni Officer

Advancement

11:00:00Campaign: 'Class of 2010 Reunion'
11:00:05Target: 500 Alumni (Engineering)
11:00:10Drafting: 'Look at the new Robotics Lab...'
11:00:15Action: Bulk Personalization & Send.
11:05:00Reply: 'I'd love to visit.' -> Call Booked.
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Example workflow • configured to your systems

Need another job automated?

Describe the role, tools, rules, and approvals. Nerova will help you customize the agents your workflow actually needs.

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Institutional Controls.

Privacy and governance for the academic environment.

Student Data Controls

Student records are protected with bank-grade encryption and strict access controls.

SIS Integration

Seamless sync with Canvas, Blackboard, Banner, and PowerSchool.

1:1 Student Support

Give every single student a dedicated 24/7 academic concierge that knows their schedule, major, and learning style.

Enrollment Scale

Handle seasonal application volume with consistent routing, status communication, and human escalation.

TRUSTED INFRASTRUCTURE

FERPA-Aware Access Controls Security Control Mapping Canvas / Banner Sync Full Audit Trails Runtime Monitoring ADA / WCAG Compliant 24/7 Availability Human-in-the-Loop Future-Proofed White-Label Supported Private Cloud Isolated Multi-Department Support Deterministic Guardrails Multi-Language Support

Deployment guide

How to deploy AI agents for education operations

Start with a policy-based service queue that improves access without making institutional judgments. Use role-scoped student data and escalate sensitive, exceptional, or high-impact cases to authorized staff. The workflow displays above are configuration examples, not guaranteed outcomes.

Best first workflow

Start with admissions-status support that answers approved process questions and routes application-specific exceptions to admissions staff.

What deployment requires

Academic calendars, approved policies, SIS access, role permissions, communication templates, escalation paths, and student-data rules.

Human approval boundary

Authorized staff retain admissions decisions, financial-aid judgments, academic actions, accommodations, and sensitive student interventions.

When not to automate

Agents should not determine admission, aid, discipline, or academic standing without authorized institutional review.

How to measure the pilot

Track response time, answer accuracy, successful self-service, escalations, staff corrections, and repeated student contacts.

Questions teams should answer first

What is the best first workflow for education operations?

Start with admissions-status support that answers approved process questions and routes application-specific exceptions to admissions staff.

What information and systems does this workflow require?

Academic calendars, approved policies, SIS access, role permissions, communication templates, escalation paths, and student-data rules.

Which decisions must remain with people?

Authorized staff retain admissions decisions, financial-aid judgments, academic actions, accommodations, and sensitive student interventions.

Your next workflow

Customize the team around the work you need done.

Start free, share the outcomes you want, then tailor each role and connect the systems your team needs to do the work.

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