Reduce administrative burden across intake, prior authorizations, and revenue cycle work with configurable privacy and approval controls.
Your staff spends more time fighting with payers and fax machines than caring for patients. Administrative friction is the #1 cause of burnout and revenue leakage.
EHR updates, intake review, and paperwork reduce the time clinical teams can devote to patient care.
Missing documentation and manual coding checks can delay claims and create avoidable follow-up work.
Long hold times and unanswered questions create a poor intake experience and additional follow-up work for front-desk teams.
Deploy agents that handle the front desk, the back office, and the revenue cycle.
Patient Access
Revenue Cycle
Billing
Care Coordination
Need another job automated?
Describe the role, tools, rules, and approvals. Nerova will help you customize the agents your workflow actually needs.
Configurable privacy, access, approval, and audit controls for healthcare administrative workflows.
Full BAA support. All data is encrypted at rest and in transit (AES-256).
Seamless integration with Epic, Cerner, AthenaHealth, and others via HL7/FHIR.
Critical clinical decisions are always routed to a provider for final sign-off.
Agents adhere strictly to your company policy. Each agent is rigorously tested with strict safety guardrails.
TRUSTED INFRASTRUCTURE
Deployment guide
Begin with a bounded administrative queue, minimum-necessary data, and explicit escalation rules. Validate completeness and routing before allowing the agent to update downstream systems. The workflow displays above are configuration examples, not guaranteed outcomes.
Start with prior-authorization status follow-up for one payer or service line, while staff retain submission, coding, and clinical decisions.
Approved system access, minimum-necessary patient fields, payer rules, escalation criteria, retention requirements, and named operational owners.
Clinical decisions, diagnosis, treatment, coding exceptions, and sensitive patient communication remain with authorized healthcare personnel.
An agent should not independently diagnose, prescribe, or make clinical decisions, and deployment depends on the organization’s privacy and vendor review.
Track queue age, completed follow-ups, routing accuracy, staff touches per authorization, and exceptions requiring manual correction.
Start with prior-authorization status follow-up for one payer or service line, while staff retain submission, coding, and clinical decisions.
Approved system access, minimum-necessary patient fields, payer rules, escalation criteria, retention requirements, and named operational owners.
Clinical decisions, diagnosis, treatment, coding exceptions, and sensitive patient communication remain with authorized healthcare personnel.
Your next workflow
Start free, share the outcomes you want, then tailor each role and connect the systems your team needs to do the work.