SMB Autopilot

AI Agents for Small Businesses.
More Work, Less Overhead.

Automate marketing, support, and admin. Get 24/7 operations for less than a part-time intern.

Try for Free
Inbound Call
Handled 24/7
New Lead
Meeting Booked (Tue 2pm)
Reputation
5-Star Review Responded

The Owner's Trap.

You started your business to follow your passion, not to drown in paperwork and missed calls.

Lead Leakage

Calls that arrive while the team is busy or closed can become missed opportunities without consistent follow-up.

The 11PM Shift

Invoicing, scheduling, and email replies usually happen after dinner, eating into your rest.

Support Overload

Answering the same "what are your hours?" questions distracts you from high-value work.

Your 24/7 Digital Team.

Nerova Agents handle the front desk, the back office, and the marketing department.

24/7 Receptionist

Lead Capture

19:32:01Incoming Call (Missed) from (555) 123-4567
19:32:02Action: Instant SMS sent: 'Sorry I missed you...'
19:32:15Reply: 'Hi, I need a quote for a renovation.'
19:32:18Action: Collected details & scheduled site visit.
19:32:20Calendar Event Created (Tue 10am).
_
Example workflow • configured to your systems

Site Q&A Bot

Customer Support

10:42:05Visitor: 'Do you offer weekend delivery?'
10:42:06Searching Knowledge Base: 'Service_Policy.pdf'...
10:42:07Found: Section 4.2 'Weekend rates apply'.
10:42:08Reply: 'Yes, we deliver on Saturdays for a small fee.'
10:42:10Visitor: 'Great, thanks!'
_
Example workflow • configured to your systems

Invoice Chaser

Finance & Admin

10:00:00Checking overdue invoices...
10:00:01Found: Invoice #1021 (7 days overdue)
10:00:02Action: Sending polite reminder email.
10:00:03Logging activity in QuickBooks.
10:00:05Task Complete.
_
Example workflow • configured to your systems

Review Manager

Reputation Management

14:15:00New 5-Star Review detected (Google)
14:15:05Sentiment: Extremely Positive
14:15:10Drafting reply: 'Thanks for the kind words...'
14:15:15Action: Reply posted.
14:15:20Shared to internal Slack channel #wins
_
Example workflow • configured to your systems

Need another job automated?

Describe the role, tools, rules, and approvals. Nerova will help you customize the agents your workflow actually needs.

Try for Free

Business Controls.

Enterprise-grade safety, scaled for your business.

Budget Caps

Easy billing management. Never get a surprise bill.

Deterministic Guardrails

Agents adhere strictly to your company policy. Each agent is rigorously tested with strict safety guardrails.

Brand Voice

Personalize the agent to match your brand. White-labeling options supported.

Future-Proofed

Never get left behind. We constantly update your agent to leverage the latest AI capabilities.

TRUSTED INFRASTRUCTURE

Permission Controls 24/7 Reliability No Contracts Full Audit Trails Multi-Language Support

Deployment guide

How to deploy AI agents for small business operations

Choose one customer-facing bottleneck with clear hours, answers, and escalation rules. A small business agent should first prevent missed opportunities without creating commitments the owner did not approve. The workflow displays above are configuration examples, not guaranteed outcomes.

Best first workflow

Start with missed-call lead response that gathers basic needs and offers approved appointment times without changing prices or making custom commitments.

What deployment requires

Business hours, service details, approved answers, calendars, escalation contacts, brand voice, and the tools already used by the team.

Human approval boundary

Owners keep control of pricing exceptions, refunds, sensitive customer issues, commitments, and messages outside approved policies.

When not to automate

Do not automate a process that changes daily or depends mainly on undocumented owner judgment until the workflow is made explicit.

How to measure the pilot

Measure response time, qualified conversations, booked appointments, escalation rate, incorrect answers, and owner time saved.

Questions teams should answer first

What is the best first workflow for small business operations?

Start with missed-call lead response that gathers basic needs and offers approved appointment times without changing prices or making custom commitments.

What information and systems does this workflow require?

Business hours, service details, approved answers, calendars, escalation contacts, brand voice, and the tools already used by the team.

Which decisions must remain with people?

Owners keep control of pricing exceptions, refunds, sensitive customer issues, commitments, and messages outside approved policies.

Your next workflow

Customize the team around the work you need done.

Start free, share the outcomes you want, then tailor each role and connect the systems your team needs to do the work.

Try for Free