Property Intelligence

AI Agents for Real Estate Teams.
Leasing and Maintenance, Coordinated.

Automate leasing response, maintenance triage, and tenant follow-up so property teams can respond faster and protect occupancy.

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Leasing
Lease Signed (Unit 402)
Maintenance
Plumber Dispatched
Tenant Support
Issue Resolved (Unit 4B)

The Property Management Trap.

Your NOI is bleeding from a thousand paper cuts. Missed calls, delayed maintenance, and slow turnovers are killing your portfolio's performance.

Lead Leakage

After-hours rental inquiries can go unanswered, allowing qualified prospects to move on before the team responds.

Maintenance Chaos

Vendor coordination and tenant follow-up create repetitive communication work for property managers.

Compliance Drift

Expired insurance certificates and missed inspections create massive liability risks that go unnoticed.

Your 24/7 Site Team.

Nerova Agents handle the leasing, the front desk, and the back office.

Leasing AI

Lead to Lease

19:32:01New Lead (Zillow): 'Is Unit 4B available?'
19:32:02Check Availability: Unit 4B (Vacant)
19:32:05Reply: 'Yes! It's $2,400/mo. Want a tour?'
19:32:45Lead: 'Sure, how about tomorrow at 2pm?'
19:32:48Action: Scheduled in Yardi Calendar.
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Example workflow • configured to your systems

Maintenance Dispatch

Operations

02:15:00Ticket #902: 'Water leaking under sink'
02:15:05Triage: Severity = High (Potential Water Damage)
02:15:10Action: Dispatching 'Emergency Plumber A'
02:15:15Tenant Notified: 'Plumber arriving in 1hr'
03:15:00Vendor Check-in confirmed.
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Example workflow • configured to your systems

Lease Auditor

Legal & Admin

10:00:00Ingesting 'Lease_Smith_Unit202.pdf'
10:00:05Scanning for signatures...
10:00:08Validation Error: Missing Cosigner Signature
10:00:10Action: Flagging file for PM review.
10:00:15Email sent to Property Manager.
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Example workflow • configured to your systems

Rent Collector

Accounts Receivable

09:00:00Scanning Rent Roll (Nov)...
09:00:05Found: 12 delinquencies > 5 days
09:00:10Action: Sending SMS Reminder (Batch 1)
09:05:00Reply (Unit 101): 'Paying Friday'
09:05:05Note added to ledger. Follow-up set.
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Example workflow • configured to your systems

Need another job automated?

Describe the role, tools, rules, and approvals. Nerova will help you customize the agents your workflow actually needs.

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Portfolio Operating System.

The infrastructure to scale from 100 to 10,000 units.

24/7 Availability

Never miss a lead or an emergency. Agents work weekends, holidays, and overnights without overtime pay.

Agent Sync

Unify your workforce. Coordinate agents across acquisitions, leasing, and maintenance to operate as a single autonomous team.

Fraud Detection

Cross-reference applicant data and flag risk signals. Detect fake documents and high-risk behavior before signing the lease.

Infinite Scale

Handle hundreds of tenant inquiries and vendor dispatches simultaneously. Grow your portfolio units without growing your headcount.

TRUSTED INFRASTRUCTURE

Permission Controls Fair Housing Compliant Full Audit Trails Human-in-the-Loop White-Label Supported Future-Proofed Deterministic Guardrails Multi-Language Support

Deployment guide

How to deploy AI agents for real estate operations

Start with operational intake that has clear property data, routing rules, and human escalation. Keep eligibility, legal notices, concessions, and safety-sensitive decisions with authorized property staff. The workflow displays above are configuration examples, not guaranteed outcomes.

Best first workflow

Start with maintenance intake that identifies the property and issue, checks emergency criteria, and routes the request to the approved staff or vendor queue.

What deployment requires

Property data, availability, leasing criteria, maintenance categories, vendor coverage, communication templates, and fair-housing review.

Human approval boundary

Teams retain decisions involving applicant eligibility, concessions, legal notices, emergency dispatch, and material tenant disputes.

When not to automate

Agents should not make housing eligibility decisions or improvise policy where fair-housing, safety, or legal review is required.

How to measure the pilot

Track intake completeness, correct urgency classification, routing accuracy, response time, duplicate tickets, and manual reassignment.

Questions teams should answer first

What is the best first workflow for real estate operations?

Start with maintenance intake that identifies the property and issue, checks emergency criteria, and routes the request to the approved staff or vendor queue.

What information and systems does this workflow require?

Property data, availability, leasing criteria, maintenance categories, vendor coverage, communication templates, and fair-housing review.

Which decisions must remain with people?

Teams retain decisions involving applicant eligibility, concessions, legal notices, emergency dispatch, and material tenant disputes.

Your next workflow

Customize the team around the work you need done.

Start free, share the outcomes you want, then tailor each role and connect the systems your team needs to do the work.

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